Frequently Asked Questions

  • You’ll receive a booking confirmation email with a link to your confirmation page once your reservation is confirmed.
    If you don’t see the email in your inbox, please check your spam or junk folder.
    Feel free to contact us anytime with any questions — we’re happy to help!

  • We don’t want you to worry about incidental and accidental damage while you’re on vacation, which is why all Vanage Vacation single family homes have a damage protection waiver that covers accidental damage for items in the home (excluding golf carts) up to the specified limit in the rental agreement (minimum amount is $1,500).

  • Yes! All of our homes come with several children’s amenities including pack n’ play, high chair, children’s dishes and more! If additional items are needed, we’ve partnered with Little Beach Bum Rentals that delivers baby/child items! They have a huge inventory of toys, car seats, strollers, beach gear for kids and more!

    Visit littlebeachbumrentals.com

    Get10% off your entire reservation with promo code: vanage10

  • Yes! We love hosting our furry friends, and most of our homes are pet friendly. We welcome up to two pets per stay - please see the specific listings for details.

    For guests traveling to North Captiva, the ferries and beaches are pet friendly too!

North Captiva FAQs

  • North Captiva is a sanctuary of sandy roads and pristine beaches. Plan to do as little or as much as you desire, from laying on the quiet beaches to all day boat charters to fish the gulf! Enjoy poolside meals and in home private chefs. And you can always expect 5-star service from your Vanage Team to meet all your needs!

  • The closest airports are Southwest Florida International Airport (RSW) and Punta Gorda Airport (PGD).

  • A public ferry runs regularly throughout the day, providing convenient transportation to and from the island. You can also book a private charter at any time for a more flexible travel option.

    We’ll provide you with all the booking details, but please don’t hesitate to reach out with any questions — we’re always happy to help!

  • We recommend Pine Island Taxi for your transportation needs. They offer a variety of vehicle sizes and can provide car seats upon request.

    While Uber is available in the area, we recommend booking it in advance.

  • Yes! The ferry crew will handle all of your belongings when boarding and unloading. Once you arrive at the North Captiva dock, we’ll be there to greet you and transport your luggage directly to your home.

  • No, there isn’t a full grocery store on the island. However, there is a small market that carries basic essentials.

    We also partner with a highly recommended and responsive local grocer who can help if you need specific items — such as medication or other essentials — during your stay.

  • We recommend Fresh Pick Grocery Service.

  • Yes! Depending on the time of year, there are several wonderful private chefs who provide exceptional dining experiences for guests on the island.

  • Yes! Most of our guests are families with children and adults of all ages. The island offers a peaceful setting to reconnect with family and nature — while enjoying activities like fishing, hiking through the nature preserve, spending sunny days on the beach, boating, playing games, and exploring all the island has to offer.

  • Our guidebooks provided after booking provide multiple boat charter vendors. There are many to choose from!

  • Please contact us to discuss!

  • No. North Captiva beaches are some of the most beautiful and unpopulated beaches around. On some mornings walks, we don’t pass another person.

  • Yes. All of our homes come with a golf cart. Please check the listing description for details.

  • There are options for boat rentals by the day or week as well as chartering services available on North Captiva. Rent additional bikes, paddle boards and kayaks. Rent rods and buy bait on island throughout your stay - fish off docks or right at the shoreline!

  • Yes, North Captiva has a fully equipped Fire Rescue service on island 24/7 with emergency medical professionals.

  • es! There are three restaurant options on the island:

    Over The Waterfront
    📞 (239) 472-4762
    This charming, intimate restaurant is literally perched over the water and offers a rotating menu featuring fresh, local ingredients. More details can be found in our guidebook.

    Mango’s Pool Bar
    📞 1-800-576-7343
    Located beside the Island Club pools, Mango’s Pool Bistro serves casual poolside fare and refreshing drinks — the perfect spot to relax and unwind.

    Mainstay & Barnacles Bar
    📞 (239) 472-1200
    Mainstay is a beloved island staple known for its laid-back atmosphere and great food. Enjoy fresh seafood, sandwiches, and daily specials, or grab a drink at Barnacles Bar. It’s the go-to gathering place for both locals and visitors!

Marco Island FAQs

  • The closest airports are Southwest Florida International Airport (RSW) and Naples Municipal Airport (APF).

  • There are several great beaches on Marco Island, and most are open the public. We recommend South Marco Beach, Marco Beach or Tigertail Beach.

  • South Marco Beach offers the largest parking lot with 200 spots. For Marco Beach, there are a few public lots acorss the street that you can park and walk. All of our homes come with bikes, so you’re welcome to bike to the beach too!

  • Marco Island offers guests a wide variety of activities and attractions for guests of all ages! Guests often enjoy visiting the wonderful restaurants, beaches, parks, as well as spending days fishing or boating, enjoying water sports, playing mini golf, going to the local movie theater or enjoying the picture perfect sunsets.

Cape Coral FAQs

  • The closest airports are Southwest Florida International Airport (RSW) and Punta Gorda Airport (PGD).

  • Cape Coral offers some of Southwest FL’s best boating and outdoor entertainment - with miles of canals with direct gulf access. For days at the beach, Fort Myers Beach is the closest, about 20 minutes away. You can also conveniently access Sanibel.

Blue Ridge FAQs

  • Chattanooga Metropolitan Airport (CHA) is a roughly 1.5 hour drive from Lakeside Lookout. Other options include Knoxville McGhee Tyson Airport (TYS) in Knoxville, TN or Hatsfield-Jackson Atlanta International Airport (ATL) in Atlanta, GA. Both are about a 2 hour drive from Lakeside Lookout.

  • Blue Ridge Medical Group is a walk-in urgent care located about 9 miles away from Lakeside Lookout. Blue Ridge Medical Center is the local hospital that is a 16 minute drive from Lakeside Lookout.

  • Yes, there are plenty! In Blue Ridge you will find restaurants for breakfast/brunch, lunch, dinner, and late night spots, along with shops for those with a sweet tooth and local breweries. We advise that you contact restaurants for operating hours, which vary by season.

  • The City of Blue Ridge hosts many seasonal events that you can check out here.

    There are a few recommended local marinas for boat rental during your stay, including Blue Ridge Boat Rentals and Lake Blue Ridge Marina. Keeping in mind that a 24 foot boat fits at the dock at the home.

    If you’re looking for some local activities, we suggest tubing on the Toccoa River, white water rafting, trout fishing, hiking, and railway tours.

  • Yes! There are 3 markets and grocery stores within a 7-11 minute drive of Lakeside Lookout.

  • Lakeside Lookout is directly on Blue Ridge Lake, and is about 10 minutes from downtown Blue Ridge with many dining and shopping options.  It is also in the heart of the Aska Adventure area.  You will be close to 106 acres of Chattahoochee National Forest, 300 miles of hiking trails, the start of the Appalachian hiking trail, and 100 miles of trout streams!  Blue Ridge is the perfect place for a getaway.